Drainage help across Aldershot and nearby towns
Drainage jobs vary a lot, because a blocked sink needs different work from a collapsed pipe. Read about each drainage service listed here before you decide. Each page explains the work and the questions to ask.
The form works for Aldershot and nine nearby towns. The Aldershot drainage page covers the town, and every other town has its own page. Use the list of areas covered to find the nearest one.
Start with blocked drains if water will not drain away. When the same drain keeps blocking, a CCTV drain survey can show why. Cracked or collapsed pipes need drain repairs instead, since clearing a cracked pipe does not mend it.
Popular drainage services
Drain Unblocking
Drain cleaning inside and outside the home Read about Drain UnblockingCCTV Drain Surveys
A camera look inside the pipe Read about CCTV Drain SurveysDrain Jetting
High-pressure water to clear and clean pipes Read about Drain JettingEmergency Drain Services
Flooding, sewage backup and urgent blockages Read about Emergency Drain ServicesDrain Repairs
Cracks, roots, collapses and relining Read about Drain RepairsHow a request works
1) Send your details
Fill in the form with your postcode and the drainage problem. You can send it day or night, because the form stays open 24/7. Add any detail that helps, for example the room or the drain.
2) The request is passed on
The site passes your request on so an engineer can respond. Since the engineer sets the timing and the price, ask about both. Sending the form does not book a visit.
3) Check before work starts
Ask for a written quote before the engineer starts. Keep it, because it shows what you agreed. If the price changes, ask for the new figure in writing.
Questions to ask the engineer
While the engineer sets the terms, a few questions can protect you. Ask them before you agree to a visit. Then keep the answers in writing.
- Ask for a written quote before work starts.
- Ask whether there is a call-out charge.
- Ask what guarantee covers the work.
- Ask the engineer to confirm their insurance cover.
Is it the water company or you?
Since 2011, shared drains and the length of a home's drain outside its boundary have usually belonged to the sewerage company. Defra's guidance says a drain that serves only your property, inside your boundary, stays with you. Citizens Advice gives the same split for householders in England.
Thames Water is the sewerage company for most of this area, and its sewer pipe responsibility page says it owns the public sewers under roads and footpaths. However, it also says the householder owns the pipes inside the boundary that serve only their home.
If you are unsure, check before you pay for work, since the answer decides who pays. Read our guide on who is responsible for a blocked drain, or ask the sewerage company which pipe is yours.
What drain work can cost
MyJobQuote puts outside drain unblocking at £80 to £150, and Book A Builder UK gives £80 to £150 for a basic unblocking. For a CCTV drain survey, less.co.uk gives £100 to £300 for a home, and Book A Builder UK gives the same range. All four figures come from published cost guides, not from quotes.
These are UK guide ranges, so none is specific to Aldershot. Jetting and complex jobs can cost more. Therefore ask the engineer for a written quote, because the real price depends on your drain. Our guide to what affects the cost of unblocking a drain explains why.
Coverage near Aldershot
Pick your town to see the services for that area, since each town has its own page. The request form covers ten towns across several council areas. Each page links to the individual services for that town.
Blocked drains in AldershotBlocked drains in FarnhamBlocked drains in FarnboroughBlocked drains in FleetBlocked drains in CamberleyBlocked drains in GuildfordBlocked drains in AshBlocked drains in Ash ValeBlocked drains in YateleyBlocked drains in Sandhurst
Popular requests by town
Frequently asked questions
Who is responsible for a blocked drain, me or Thames Water?
Citizens Advice says you look after the drains inside your property boundary. The water company looks after lateral drains outside the boundary, shared sewers and public sewers. Thames Water says it owns public sewers under roads and footpaths, plus any sewer you share with neighbours. See who is responsible for a blocked drain for more.
Is there a call-out fee?
It depends on the engineer who takes your job, since charges vary. Ask before you agree. MyJobQuote lists a standard call-out at £50 to £100 and an emergency call-out at £100 to £200 in its UK price guide. Ask for a written quote before work starts.
How quickly can an engineer respond to an emergency?
The engineer who takes the job sets the response time, so this site promises none. Say in your request that it is urgent and ask for an estimate when the engineer replies. See the page on emergency drain services for what to do while you wait. The request form accepts messages 24/7.
Which towns can I send a request for?
You can send a request for these towns: blocked drains in Aldershot, Farnham, Farnborough, Fleet, Camberley, Guildford, Ash, Ash Vale, Yateley and Sandhurst. See all the locations listed. The engineer who takes the job will confirm whether they can attend.
How much does drain unblocking cost?
UK price guides give a guide, not a quote. MyJobQuote lists outside drain unblocking at £80 to £150, and Fantastic Services says most unblocking costs £80 to £250 outside London. Jetting or complex jobs can cost more. Ask the engineer for a written quote before work starts.
Does Thames Water unblock drains?
Thames Water looks after public sewers, including those under roads and footpaths and any sewer shared with neighbours. It does not look after the pipe that serves only your home, and it tells householders to contact a drain clearing company for a blockage there. If you are not sure which pipe is blocked, a CCTV drain survey can show where the fault sits.
Send a request for drainage help
You can send a request 24/7 for any town in Aldershot and surrounding areas. Say it is urgent if the problem cannot wait.
Send a request